Program & Development Coordinator Job Description
Employees in this position are responsible for various administrative and organizational tasks required to keep the organization growing and thriving. The work requires 15-20 hours of dedicated time per week over the course of at least 3 days per week - occasional weekend and evening hours may be required. Employees in this position will believe in PIP’s mission, love organizing, are excited about supporting a small but mighty team, and have been known to cut coupons! Employees must be able to work quickly and independently to move the organization to the next level.
Co-manages registration database together with Programs team.
Creating, ordering, and purchasing PIP training material.
Organizes agency documents and ensures all group leaders have paperwork and handouts needed to run groups.
Updates website with the current group and PIP event information.
Keeps up-to-date information about donors and participants in database.
Assists with outreach efforts in a variety of ways including setting up speaking engagements, tabling events, bringing marketing materials to local businesses, finding new organizations and individuals to whom to promote PIP’s services, etc.
Assists with special events planning and implementation.
Oversees semi-annual thank you gifts to volunteers, end-of-group gifts to PIP parents, and birthday cards to past participants.
Keeps stock of supplies current for participants in the Community-Based Program and aids in distribution to local community centers in Austin.
Assists with the management of donor information and thank yous to donors.
Assists with scheduling for team as needed.
Provides logistical support for trainings, board meetings, and events.
Operates standard office equipment such as calculators, facsimile machines, photocopiers, scanners, personal computers, and mobile devices.
Performs additional tasks as assigned.
Skills and Qualifications
Proficient in MS Office Suite, Google Docs.
Ability to learn new database systems with relative ease.
Strong written and verbal communication skills and knowledge of correct English usage, spelling, and punctuation.
Knowledge of the techniques of receiving and making calls, making appointments, giving and receiving information, and explaining instructions.
Ability to use diplomacy and discretion in giving out information and in referring and directing callers.
Ability to maintain composure during stressful situations occurring as a result of workloads and/or deadlines.
Ability to determine work priorities and to multi-task.
Knowledge of the organization.
Ability to compose basic written documents and correspondence.
Skilled typing ability and knowledge of personal computers, hardware, software, and related applications and systems.
Familiarity with Asana, Drift or similar tools preferred.
Some Spanish language preferred.
This job operates in the PIP Co-working Space - The Riveter: Austin 1145 W 5th St, Austin, TX 78703. You will be expected to be in the office at least 2 days a week. The remainder of your hours may be worked remotely. Only candidates living in Austin or the surrounding area will be considered.
This role uses standard office equipment such as computers, telephones, photocopiers, scanners, and mobile devices.
There may be stressful conditions involving workloads and competing deadlines.
There may be need for hours beyond the expected 15-20 hours per week including weekends and/or evenings.
Ability to lift up to 10lbs above head.
Ability to operate a vehicle.
Partners in Parenting (PIP) improves the well-being of Austin’s new parents so they are confident, connected, and have the tools to blossom into their full potential. Our proven approach connects parents of babies with peers, trained facilitators, and experts so they can share the joy and weather the storms of new parenthood together. PIP believes that we build the foundation for healthy families by supporting parents in this early phase of parenthood. By helping Austin’s parents thrive, we help our entire community thrive.